Working Deliberately with OKRs
After being asked by a work colleague to say words about OKRs and if they're a good thing to adopt, I realised I had more words than fit in an email or short doc -- so, here's a slightly longer doc on my view of OKRs, tempered by 15 years or …
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Bad Machinery Paper
Thanks to my accomodating erstwhile colleagues, I'm able to publish the original paper (with minor redactions so it makes sense for an external audience). A version of this paper later became Chapter 29 of the SRE Book.
To add a little bit of extra colour, the document came out of …
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Everybody's Free (To Use Their Best Judgement)
This is something I wrote for new Googlers, drinking from the information hose. It's not formally part of the onboarding process, but enough people email me about it that I suspect it's passed around a lot informally.
(With Apologies to Mary Schmich)
Everybody's Free (To Use Their Best Judgment)
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Conferences for Introverts
This is a paper I wrote for consumption of people doing conferences and trainings at Google. I figured it was more generally applicable, so here it is: Conferences for Introverts
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Imperfect Machines
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I finally got my grubby mitts on an actual dead-tree copy of the SRE book. I've wanted this to exist
for many years, and it's finally out there. I wrote a chapter on working with teams with high interrupt loads
where the team consists of humans. It's a paraphrase of …
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